FAQ – AlphaGun

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FAQ


What is The AlphaGun?

The AlphaGun X and V6 are both high-tech, powerful and effective percussive massage devices that are also both lightweight and portable.

At a lower price than many of the alternatives, we believe that the AlphaGun offers the best value solution for deep muscle work, accelerated warm up and recovery from exercise.

Who is The AlphaGun for?

The AlphaGun is designed to be professional-grade yet effective for daily consumer use for both adult men and women.

How long is the warranty and what does it cover?

The AlphaGun comes with a 12 month warranty against manufacturing faults.  It doesn't cover water damage or damage from misuse.

Our warranty covers your entire massage gun kit: the battery, manufacturing damage, motor, massage heads, and the outer case of the device.

More information is available in the manual.

What's the RPM?

There are 30 speeds that range from 1,000 to 3,500 RPM, depending on the speed you choose on the LDC control panel.

How loud is the AlphaGun?

The noise level of both the AlphaGun X and V6 is 60-65dB, which according to IAC Acoustics is around the noise level of normal conversation or an electric toothbrush - and much quieter than a vacuum cleaner, for example.

What's the stroke length?

The stroke length (amplitude) of the AlphaGun X is 14mm and the V6 is 12mm

How hard can I press the device/what's the stall force?

Our massage guns are made to perform and have a stall force of 45-50lb. You will have no trouble applying high levels of pressure during sessions.

AlphaGun X stall force = 50lb
AlphaGun V6 stall force = 45lb

What's the weight of the device?

Both the AlphaGun X and V6 weigh 2.2 lbs (1kg)

Where you ship from?

We're shipping from Chicago, IL and Houston, TX with FedEx or USPS.

Does the carrying case come with all massage guns?

Yes, all our massage guns come with carrying cases that allow for easy travel.

What are the alternatives to the AlphaGun?

There are two versions of the Alpha: the AlphaGun X and the AlphaGun V6.

The AlphaGun X is our premium model

The V6 is our value model; still powerful, versatile and lightweight - 3,200 RPM, 30 speeds and under 2.2lb - and a similar design, but with 6 massage heads and cheaper by $50.

There also are a number of massage guns on the market, many are more expensive than the AlphaGun.  We believe that our percussive massage device offers both high tech massage and workout recovery support at great value for money.

What makes the AlphaGun different?

The AlphaGun is a powerful and versatile percussive massage device that offers high-tech performance support at a low price.

Both the AlphaGun X and the V6 have 10x the number of speed settings as some leading alternatives.  More speeds means a lower minimum intensity (useful for sensitive or sore areas) and more gradual increases in speed, which means a more adaptable level of force.

In addition, both our devices come with more massage heads than average: the AlphaGun X has 8 massage heads and the AlphaGun V6 has 6 heads. Each head is tailored to specific body parts - the more heads the more tailored the massage.

Having more speeds and more massage heads means that the AlphaGun offers a more customized massage - adapted to more specific body parts and with more levels of intensity.

How do I use my AlphaGun massage gun?

The manual for the AlphaGun X can be found here.

To power the device ON, move the power switch on the bottom of the battery to the ON position. To power the device OFF, push the power switch to the OFF position.

With the power switch in the ON position, press the Speed button once to switch the device to level one mode, twice for level two, three times for level three, four times for level four and five times for level five. The blue indicator LED lights will indicate the corresponding power level.

Where can I find the manual?

We have a downloadable manual that's available here.

How long should I use it for?

Depending on the desired result, we recommend using your AlphaGun for a minimum of 15 seconds and a maximum of 2 minutes per muscle group. A full-body session should not exceed 5 minutes.

30 SECONDS = MUSCLE ACTIVATION

Prior to workouts or physical activity, float your AlphaGun for up to 30 seconds to help activate and “wake up” your muscles.

15 SECONDS = MUSCLE RE-ACTIVATION

Reactivate muscles during your workout or any activity by using your AlphaGun for 10-15 seconds on the muscle group.

2 MINUTES = RELIEF & RECOVERY

Float your AlphaGun for up to 2 minutes for muscle recovery post-workout to help ease soreness.

Can I travel with my AlphaGun?

Yes, both AlphaGun devices are lightweight and smaller than some alternative massage guns.

As the device contains a lithium battery, it may be considered fragile or dangerous goods by some postal carriers.

When will my order be shipped?

Orders are shipped from Illinois and Texas in the USA.

Orders are shipped within 1-2 business days and usually received 5-7 days later where the delivery address is in the United States.

You can find out more about our shipping policy here.

How long does delivery take?

Orders are shipped within 1-2 business days and usually received 5-7 days later where the delivery address is in the United States.

You can find out more about our shipping policy here.

What is your return policy?

We offer a 30 day returns policy that starts from the date your AlphaGun is delivered.

You can find out more about our returns and refunds policy here.

How do I register my AlphaGun warranty?

If you have bought your AlphaGun from this website, the only official seller as of 2021, then your warranty has automatically been registered and there's no need to register separately.

How long is the AlphaGun warranty for and what's covered?

Both AlphaGun devices come with a 30 day returns policy and a 1 year warranty.

AlphaGun products are manufactured with high-quality industrial parts designed to last. If any malfunctions occur, your limited warranty covers:

AlphaGun device & charger - 1 year

AlphaGun Lithium-ion batteries - 90 days

AlphaGun Charger - 1 year

AlphaGun Attachments - 90 days

Please contact us here for warranty inquiries.

The warranty begins from the purchase date.


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